Booking & tickets
Browse our tours, pick the one you want, and hit Check Availability to see live dates and times. Book through our secure checkout and you’ll get instant confirmation by email. It takes just a few minutes — no account required.
As soon as you book, we email your confirmation and a mobile ticket you can show right from your phone — no printing needed. Bring it (and a valid photo ID) to your activity. Don’t see it? Check your spam folder or call us at 808-824-4324 and we’ll resend it.
Nope. Your mobile ticket on your phone is all you need at check-in.
Yes. We offer private tours, and many activities have group options. For large parties or custom requests, call 808-824-4324 or email reservation@explorehawaiitours.com and we’ll set it up.
Cancellations, changes & refunds
Most of our tours offer free cancellation up to 48 hours before your activity — the exact window is set by each tour operator and shown on the tour’s booking page and at checkout. Some experiences have stricter terms. If you’re not sure, call us at 808-824-4324 before you book and we’ll tell you the policy for that tour.
Contact us at 808-824-4324 or reservation@explorehawaiitours.com as early as you can and we’ll handle it for you, subject to that tour’s cancellation window. Rescheduling is usually possible based on the operator’s availability.
Once a cancellation is approved, refunds go back to your original payment method, usually within 5–10 business days depending on your bank or card.
If the operator cancels for weather or safety, you’re entitled to a full refund or a free reschedule — your choice. We’ll reach out and help you sort it.
Trust, payment & why book with us
Yes. All bookings run through encrypted, secure checkout. We never store your card details.
We’re a locally owned Oahu booking service. We hand-pick and partner with licensed local tour operators, and we handle your booking, confirmation, and support from start to finish. You get local, vetted experiences in one place — plus real people to call if you need anything.
You get the best price by booking direct, a local Oahu team that actually knows these tours, and real human support before, during, and after your trip — call or text us anytime. We live here; the big apps don’t.
Absolutely — we’re Oahu-based and rated 4.9★ on Google with great reviews on Tripadvisor. Our local team answers the phone at 808-824-4324, 7 AM–7 PM HST.
Choosing the right tour
Many are! Look for the Family Friendly tag on tours suited for kids. Exact age limits are listed on each tour’s page — some activities (like skydiving) have minimum ages set by the operator.
These details vary by tour and are listed right on each tour’s page (pickup, what’s included, duration, what to bring, start times). Can’t find something? Call us at 808-824-4324 and we’ll confirm before you book.
We’re happy to help. Call 808-824-4324 or email reservation@explorehawaiitours.com and our local team will answer anything the tour page doesn’t cover.
Contact
Phone/text: 808-824-4324 · Email: reservation@explorehawaiitours.com · Hours: 7 AM–7 PM HST, 7 days a week. Based in Honolulu, Oahu.